Month: May 2018
5 Reasons for Better Apartment Repair Documentation
(Author's note: As the CEO of ServusConnect, its my job to stay close to our clients; this is important to not only gauge satisfaction with our product, but also to inspire innovation in our platform by staying close to the operational trends,…
Your residents have something to say, but are you giving them a voice?
We all know how important online reviews have become in attracting new residents. We also know what it's like to be flamed on an apartment online review site by a frustrated resident who claims you "never listened or resolved my issue on multiple…
Multifamily Budget Season: 4 Ways To Use Maintenance Data for Smarter Decisions
Property management budgeting season is typically not the highlight of multifamily managers' annual calendar. Off-sites, bootcamps, late nights, endless spreadsheets, stacks of reports to filter through...ugh. A thorough, well-crafted budget often…
Think your multifamily maintenance staff can't learn tech? Think again
The thought of giving your multifamily maintenance technicians something new to learn, especially technology, is not a hill many apartment operators want to climb. Why is this? Our knee jerk reaction is to think about the tech who still has a…
4 Reasons to Apply Technology to Apartment Maintenance
If you are in the multifamily apartment business, you know this drill: A resident drops by the office, calls in, or logs into their resident portal to report an issue. When they can get to it, a staff member promptly logs the issue into their…
